Running an Amazon FBA business as an Amazon FBA seller is no easy feat. If you’ve only begun to expand, bringing in a new employee or setting up an office may not be the best option. That’s where virtual assistants (VAs) come in.
This post will give you all the information you need to hire a VA. From the benefits of hiring a VA, how to do it, and responsibilities you can assign them—we’ve got it all covered.
Virtual assistants are freelancers that you can hire remotely to help you with your Amazon FBA business. You can hire one to work for you on a full-time, part-time, or per-assignment basis.
VAs can perform a wide range of services including data entry, managing ad campaigns, creating marketing material, and answering customer concerns.
While you can certainly train a VA to follow your processes, it’s a good idea to look for someone who already has experience handling an Amazon FBA brand.
If you hire someone with relevant Amazon experience, you’ll only need to train your VA on things that are unique to your business. Typical responsibilities that VAs can take on include:
The benefits of hiring virtual assistants are clear. They can help any Amazon FBA seller save time, manage your Amazon business from anywhere in the world, and improve productivity.
Let’s take a closer look at these benefits.
Now that you’re better acquainted with all the benefits of hiring a virtual assistant, you may be seriously considering getting your own Amazon FBA virtual assistant.
This leads us to the question of how to hire virtual assistants and may worry about the process. However, with this guide, we’ve made it simple by outlining how to do it.
How to Hire a VA?
Outline the tasks you need help with. Don’t forget to include recurring and time-consuming activities that you can easily delegate. This will be the basis of your job description and compensation.
At the same time, think of ways that you can easily keep tabs on these responsibilities. You can use shared, templated documents that you can quickly access to monitor progress and see if anything needs your attention.
This is also a good time to think about the kind of skills and experience your VA will need to have to perform these responsibilities.
Using the initial list as a basis, write a concise and complete job description. Include an overall description of the job with details on how your VA will be compensated, working schedules, etc.
To avoid an unnecessarily huge number of applications, make your job description as detailed as possible. Highlight what you need and don’t need. You can even set up a questionnaire with Google Forms for easier shortlisting.
Advertise your opening on job sites for remote workers. Some popular ones are Upwork and Freelancer. You can also look for sites on your own based on your geographical preference (which will affect working hours), budget, and the expertise you need.
Forums and social media groups related to your brand or industry are other great places for your ad.
Once applications start trickling in, you’ll want to screen for relevant experience, skills, and other qualifications. Make sure they have reliable internet access and set up an interview schedule. This is also a good time to find out if they’re okay with the working arrangement, compensation, and other details of the job.
Streamline and make the interviewing process easier by making a list of questions you want to ask your candidates. Interviewing will allow you to further assess their competencies and give you an idea of their personalities. This will put you in a better position to choose whom you’d like to work with and who would be an asset to your Amazon business.
While you may be inclined to hire candidates with personality and decent working experience, remember that the less relevant experience they have, the more training and support you’ll have to give them—so find a good balance.
Once you’ve settled on a candidate, make an offer. It also wouldn’t hurt to shortlist a candidate or two just in case your first choice doesn’t accept the offer.
Before you start the hiring process, think about what type of person will be able to help you with your Amazon FBA brand.
Do some research on the person you want to hire and make sure you’re on the same page before making an offer.
You’ll want to be as transparent as possible when it comes to expectations. For example, if you need someone who can work 40 hours a week with scheduled breaks, lay those expectations out right away.
Make sure that you outline your schedule as well. For example, you might need someone who can work during the week and weekends while you’re away. On the other hand, you might need someone who can fill in for a few hours each week when you’re busy with other tasks.
You’ll want someone who can easily fit into your schedule and get the job done. Look for someone who also has schedule flexibility and can communicate with you regularly.
You’ll need a contact list to help you get customers. This list can be your existing customers or a group of people you know personally. Either way, having leads will make it easier for you to reach out to the right people for special offers and other promotions.
In addition to a physical list, you’ll want to provide your VA with a list of important emails. This can include customers and other people you coordinate or communicate with frequently.
Hiring and onboarding a new member to your Amazon FBA business will take some time and effort, but if you hire the right person, it can make a world of difference to your workload and business.
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